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4.9 rating on Etsy https://frolicstones.etsy.com/

Designed in Greece – Worn Worldwide

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Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of the online store operated by FROLIC STONES on the website  .
By accessing or using this website, you agree to be bound by these Terms.

If you disagree with any part of these Terms, please refrain from using the website.

2. Company Information

Company Name: Niki Trochali  

Address: Grigoriou E 13 Nea Erythraia , 14671, Greece

Phone: +30 2106424845
Email: info@frolicstones.gr

3. Acceptance of Terms

By browsing the website or placing an order, you fully accept these Terms & Conditions, the Privacy Policy, and the Cookies Policy.

4. Website Use

Users agree to:

  • use the website lawfully and respectfully,

  • not violate the rights of third parties,

  • provide accurate and truthful information,

  • not cause damage, disruption, or impairment to the website.

5. Products & Pricing

  • All prices include VAT where applicable.

  • We reserve the right to change prices at any time without notice.

  • The company is not bound by pricing or description errors and may cancel orders with prior notice to the customer.

6. Orders

By placing an order, the customer declares:

  1. they are at least 18 years old,

  2. the information provided is accurate,

  3. the order is confirmed only after acceptance by the company.

We reserve the right to cancel an order due to:

  • lack of stock,

  • invalid customer information,

  • non-completed payment.

7. Payments

Accepted payment methods:

  • Credit / Debit card

  • PayPal

Card payments are processed exclusively through secure third-party payment gateways.
We do not store card information.

8. Shipping & Delivery

  • Orders are shipped via partner courier companies.

  • Delivery time depends on availability and destination.

  • The company is not liable for delays caused by strikes, weather conditions, customs, or force majeure.

9. Returns Policy

Customers have the right to withdraw within 14 days of receiving the product.
Requirements:

  • Product unused and in original packaging,

  • Proof of purchase is provided.

Non-returnable items:

  • Custom-made products,

  • Items damaged due to misuse.

Return shipping costs are borne by the customer unless the product is defective.

10. Limitation of Liability

The company is not responsible for:

  • technical issues on the user’s side,

  • temporary unavailability of the website,

  • damages resulting from improper product use.

To the maximum extent permitted by law, the company is not liable for indirect or consequential damages.

11. Intellectual Property

All website content (texts, images, logos, graphics) is the intellectual property of the company and protected by EU and Greek law.

Reproduction is prohibited without written permission.

12. Personal Data Protection

Personal data is collected and processed in accordance with our Privacy Policy and GDPR.

13. Governing Law

These Terms are governed by Greek Law.
Any disputes shall be resolved before the courts of Athens.

14. Amendments

We reserve the right to amend these Terms at any time.
The most recent version will always be available on the website.